Overview
Location: Québec, Chicoutimi, and La Rochelle (France)
Industry: Software Development
Employees: 100
Challenges
- Need to revitalize the office environment following the adoption of hybrid work.
- Need to facilitate the synchronization of in-office days to promote collaboration.
Results
- Significant increase in traffic at the Québec and Chicoutimi offices.
- Improved in-person collaboration and talent retention.
About TLM
Founded in 2003, TLM develops custom software and applications to help entrepreneurs build their technology-driven businesses (SaaS, Artificial Intelligence, Cloud, etc.). With over 100 employees, the team consists of developers, programming analysts, UI/UX design specialists, solution administration experts, and more.
Having adopted a fully flexible hybrid work model, some team members felt isolated and fatigued by remote work. In 2023, the company implemented elia to create a more dynamic work environment, motivating employees to head into the office more frequently and encouraging more regular face-to-face interactions.
Revitalizing Offices in the Hybrid Era
Like many tech companies, TLM transitioned to hybrid work after the pandemic. However, some employees experienced feelings of isolation while working remotely and were less motivated to come to the office due to low attendance rates.
To address this issue, TLM deployed elia. The goal was to encourage an organic return to the office and synchronize the team's in-office days, creating a more dynamic work environment conducive to collaboration. With elia, employees can better plan their in-office days, fostering more interactions with colleagues and reducing feelings of isolation.
Since implementing elia, along with other initiatives, office attendance has significantly increased. Employees particularly appreciate the collaboration features that allow them to view their favorite colleagues' bookings and join them at the office.
“The use of the elia platform perfectly complemented our strategies to revitalize physical office attendance. The platform is user-friendly and easy to use. In addition to simplifying the desk booking process, it provides our employees with information that increases their motivation to come to the office.”
Aligning with Data
In addition to organically observing the increase in office attendance, elia’s administrators can also track this growth through the platform’s statistics. The statistics page allows analysis of desk and meeting room booking rates, with data filtered by date, city, and workspace.
This enables the team to monitor office traffic across different locations and launch initiatives when attendance is low. For instance, if certain periods or weeks show low occupancy, actions such as team-building activities or special incentives can be introduced to boost presence.
This not only ensures optimal use of office spaces but also fosters a more collaborative and vibrant environment in line with TLM’s values. Moreover, it helps retain employees who may feel isolated due to remote work.
Conclusion
Thanks to the implementation of elia, TLM successfully revitalized its offices and strengthened collaboration among its employees. By combining a flexible hybrid work model with innovative workspace management tools, the company not only improved office attendance but also created a more engaging and welcoming work environment. This proactive approach allows TLM to continue attracting and retaining talent while supporting the well-being and productivity of its teams.
